Electric Ireland: Some customers still without power

company said people should not buy any more top-ups"We are working to resolve this issue as quickly as possible and will provide updates when they are available," the company said.

"The only reason I have charge in my phone is because of my powerbank, which has run out now," he told BBC News NI. "We have not heard anything. I've been on hold with them for over two hours at times, maybe two or three times a day. There's been nothing."Customers have had to empty their freezers after having no electricity for over 48 hours

NIE Networks owns the network of lines, poles and substations that takes electricity from power stations to homes and businesses."That's understandable but at the same time I have a family and we have had no electricity since Friday afternoon, and it's now Sunday," Mr Graham said.Another Electric Ireland customer, Kathryn Williamson from Bangor in County Down, said communication with the company had been poor.

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