The government has announced that every energy company in Britain has promised to no longer forcefully install prepayment meters in vulnerable customers' homes.
It comes after a Times investigation revealed that the shady practice was recently being used by a British Gas subcontractor. Since the report, energy regulator Ofgem launched an investigation while ministers have been demanding better practices from energy suppliers.
“They have a right to seek compensation, and that is what we will be asking any suppliers that are in that situation to do.” “So, I have only received half the picture as it still doesn’t include enough action to offer redress to those who have been so appallingly treated.”
Now a lot of homes are on smart meters, they don’t need to forcibly enter the home, they can switch you to a pre-payment account remotely
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