Renting an electric car for the first time? What could go wrong?

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Big rental car companies may have overestimated their customers’ readiness to drive an EV for the first time.

Lydia Wu had never driven an electric vehicle before she rented a car from Avis last February. All that was available at the location in Kansas City, Kansas, was an electric Genesis GV60. Wu received no specific instructions for how to use the vehicle or how to find chargers, but she appreciated the SUV’s ornate and elegant interior. “If it was a gas vehicle, I would totally consider it as my next car,” she said. But she is now out of the market for an EV.

Then he had to struggle with a non-working EV charger at his hotel. Since then, Hertz has respected Jensen’s request to never have an EV again, he said. Hertz also gave him a free rental day and extra loyalty points to make up for his aggravation. Charging as a sticky point It was around around 1 a.m. in February in Kansas City, Kansas, when Wu got her rental GV60 with its batteries charged up to 57%.

 

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