Furious Glaswegians have slammed energy giant ScottishPower over claims it is 'ignoring customers' during the cost-of-living crisis.
Some customers claim the firm, whose headquarters is in Glasgow's St Vincent Street, has reportedly failed to pass on the £66 they should have had in their accounts in October - and are unable to speak to anyone to find out why. People who don't pay by this method should receive the discount as a credit on their account, while those on prepayment meters should have the discount credited to the device.However, many customers have reached out to us to say they are yet to see anything land in their accounts.
Des Morgan wrote: “I'm having major issues with ScottishPower. No one is answering phones or replying to any of the messages I have sent on different platforms. This is unacceptable service.”
wait till pass on to their debt collection.iv been.arguing for months .just stopped paying.sent someone for access..told him to beat it.
get meter rigged.simple. who sits on hold for 5hrs..
If power companies refuse to lower prices, the government in turn should cripple them with tax, or shut them down and nationalise!