It’s hard to believe that the Tesla Model X will celebrate its 10th anniversary next year. The automaker introduced the electric SUV in 2015 with much fanfare, with CEO Elon Musk declaring it the world's safest SUV and revealing the signature falcon wing doors to admiration and applause from the audience. Initial reports on the EV were flowery. Wired called it “awesome,” “futuristic,” and that Tesla was “once again redefining the electric vehicle” after doing so with the Model S.
After waiting for four months for a service appointment, she finally handed the car over for a steering replacement. The service center said the steering decay was a known issue. When she got the car back after two days, Tesla only ran a bunch of software updates but didn’t replace the steering, citing unavailability. “You have to fight for everything if you have a Tesla. Fight for a decent service. Fight for them to keep their promises,” she said in the video.
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