", is the price difference between customers who pay for their energy via direct debit, and those who have PPMs in their homes.
In the Spring Budget, the Chancellor promised to abolish the difference for all four million prepayment meter customers.lowered to match the costs of those who are billed by direct debit from JulyNeil Kenward, director for strategy for Ofgem, said: “The voluntary code of practice for prepayment meters enhanced protections, setting clear rules for when a prepayment meter is or isn’t acceptable, as well as new requirements around the installation of prepayment meters.
“We are now seeking to make these voluntary arrangements binding, and we welcome all views on this statutory consultation.”Ofgem expects to conclude and publish its decision by winter this year. Prepayment meter installation practices have been in the spotlight after some energy suppliers were found to be breaking into the homes of people struggling to pay their bills to forcibly install them.
The new rules mean tougher oversight of installations enforced under warrant or when customers are remotely switched without consent.What other cost of living help is available?The first instalment of the £900 payment has been paid to millions on certain benefits, including
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