Households trapped with energy debt soar 39pc

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The Australian Energy Regulator found almost half of households on hardship programs were not meeting their ongoing energy costs, meaning debt was piling up.

, the AER report found that energy retailers were offering customers deals priced above the regulated safety net price.

There was an increase of 11.7 per cent of people joining energy hardship programs offered by retailers in this year alone.Customers on hardship programs consume up to 81 per cent more electricity than average, according to AER analysis, with low-income households paying between 1.2 per cent and 3.7 per cent of their disposable income on electricity costs.

“Many of the debt and hardship metrics and indicators presented in our report may worsen over time because of the impact of rising wholesale gas and electricity prices in 2022.” But there was some upside for energy consumers. While there has been a reduction in discounts as margins were squeezed over the past 12 months, energy customers could still find some savings if they looked around.

 

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