Early investor marketing is under way, with potential buyers being told to brace for a sale process down the line.
Kraken has migrated more than 30 big energy companies’ accounts to its platform, and now services 30 million customers across 16 countries – and Alinta and its advisers reckon there’s no reason why Alinta Core shouldn’t be able to do the same under right ownership.Prospective bidders are being told Alinta built its up-for-sale platform from the ground up to improve operational efficiency, lower costs and – this is a big one – to avoid expensive regulatory fines from billing and servicing errors.
The flyer listed some numbers to firm up Alina CORE’s efficacy. Monthly calls per customer have fallen 48 per cent from pre-CORE levels, while the average handling time has come down by 18 per cent, according to the flyer. It added Alinta’s management of unbilled exceptions halved between June 2022 and September 2023.
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