When £600 energy vouchers are valid to and what to do if you have lost yours

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Find out more about getting household energy bill support in Northern Ireland if you haven't already received your £600

Those who pay their electric bills by direct debit have or will receive the £600 into their bank accounts. Vouchers are being sent by post to all other customers.

“If you have not received your payment or voucher, please wait until February 28 to contact your supplier as payments will continue to be made until then. If depositing into their bank account, customers will need to take their bank card or account information with them to the Post Office. If redeeming for cash, photo ID will be required. Names will need to be consistent across all identity documents.

Vouchers will be valid until March 31, 2023. They can be reissued if lost, but customers are urged to redeem them as soon as possible.

 

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