Energy customers caught up in ‘scandal bigger than PPI’ suffer High Court blow

A Midlands manufacturer lost its £130,000 case against French power giant Engie, leaving claims firms and lawyers to"review" their position on what was touted to be a scandal"bigger that PPI".Coventry-based manufacturing group Expert Tooling and Automation took French power giant Engie to court to reclaim more than £130,000 in the broker fees it claimed had been hidden when agreeing its supply deals.

In one of the five deals, agreed for a period of 5 years from 1 April 2016 to 31 March 2021, resulted in Utilitywise claiming more than £100,000 in commission, according to the court ruling. “Energy commission claims of this type are very fact specific and so it would be wrong to suggest that the decision in any way represents an end to energy claims,” he said. “This decision is but one of a growing body of claims and court decisions.

Business minister Amanda Solloway announced the move as part of Government and Ofgem changes to tackle “cowboy practices” such as hidden broker fees, inaccurate energy bills, and pressurising sales tactics for energy contracts. “Energy UK and our supplier members have supported proposals resulting from Ofgem’s review of the non-domestic market, particularly around increasing the information, clarity and transparency of commissions. Ofgem having the legal powers to set out and enforce rules would increase regulatory oversight and establish higher standards for brokers so that business customers are properly protected.

Due to the Government’s move not being retrospective legislation, losses small firms accrued will not be able to be considered by the ombudsman.So, what do you do if you have an historic claim as a small business or a claim of more than £10,000 as a micro business?

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