says its advisers have already seen people resorting to unplugging fridges and freezers, washing clothes by hand and skipping meals to cut back on energy costs.Suppliers must give consumers an active choice before remotely switching a smart meter to prepayment mode to collect a debt and check that it is appropriate for consumers to pay by this method, including for vulnerability.
Customers with an illness that affects their breathing, such as asthma or an illness that’s made worse by the cold, such as arthritis can decline a prepayment meter. The payment is dished out by your energy supplier and is split across six discounts between October and March next year. A £300 one-off "Pensioner Cost of Living Payment" will be paid out to eight million households this month.
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