It's presumed you will have to be under evident financial struggle to be accepted - so it might help if you're on one or a fewHow many months you get without needing to pay a standing charge will depend on your circumstances.
Otherwise, the 4% reduction will be applied to all those on the standard variable tariff automatically upon the new price cap. If you're not sure which tariff you're on, we recommend calling Octopus or checking which tariffs there areLots of other energy suppliers have supportive funds which you might want to browse through if you're struggling and not with Octopus Energy.The firm may also offer to write off your energy debts up to £2,000 as well as provide you with an energy-efficient appliance.
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