Victoria Whiteman, 25, from Scarborough, North Yorkshire, cut the cost of her gas and electricity bill from around £115 a month to around £65 a month by turning off lights and her TV and barely using her heating in recent months.
At least seven different firms were named as having queried low energy use, even after customers sent in pictures of their meter as evidence, with some also claiming engineers had come to their door to check the meter. “When I showed him my meter he sighed and said it was fine,” the woman, who asked not to be named, said. “I was puzzled by his visit, and then it dawned on me that they thought I was tampering with the meter.
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