British Gas has issued a 14-day reminder for all customers with energy meters. The energy firm reminded customers that a new price cap is now in place. It comes after Ofgem dropped the price cap by 12.3 per cent, bringing it from £1,928 to £1,690 a year for a typical dual fuel household in England, Scotland and Wales.
Read more: Ofgem explains why some will see 'extra payment' on energy bills from today despite price cap drop However, those with a fixed tariff, smart meter, or prepayment meter will not need to send in a meter reading as these are evaluated differently by firms. These meters will show five numbers in black or white and mate be followed by one or more red numbers. For this meter you should write down the first five number from left to right and ignore any other numbers on display.These types of meters will show two rows of numbers. In order to read this meter you should take note of both numbers from the top and bottom rows while ignoring any numbers shown in red.
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