Last month, however, I started experiencing problems with the monitor and I have now discovered it is faulty and needs replacing.
This Act applies to four types of contract scenarios, two of which clearly do not apply here, but the other two might.Every item of information you will find online, from Government information about smart meters to energy providers’ websites, will tell you that there is no ‘upfront charge’ for smart meters and may therefore lead you to believe they are free.
Some sources online, including Energy Saving Trust, a British organisation which promotes energy efficiency, state: ‘Smart meters are completely free . . . Your energy provider will recoup costs through your energy bills over time’. Can't get coat refundI returned a coat and, after waiting five weeks for a refund, I made a chargeback claim.
Under Section 45 of the Act, the trader must refund the money within 14 days. This obligation on the trader under the law becomes a term of the contract with the consumer.