CPS Energy power outage on West Side resolved

Recommended VideosCPS Energy is reporting a power outage on the city’s West Side that has left more than 2,500 customers without power early Tuesday morning.

The energy company said they are aware of the outage and have a restoration specialist headed to the area to investigate the exact cause.This is a developing story. Stay with KSAT 12 both online and on-air for more information.CPS Energy's outage mapStay away from downed power lines! Treat all wires as if they are"live" . Report damaged power lines immediately by calling 911 and CPS Energy at 353-4327.

Protect electronic devices such as televisions, stereos, computers and printers with a power strip equipped with a surge protector to avoid sudden spikes and surges that could damage electrical devices when power is restored.Keep refrigerator and freezer doors closed to keep food cold longer. According to the American Red Cross, an unopened refrigerator will keep foods cold for about four hours. Also, a full freezer will keep the temperature for 48 hours if the door remains closed.

Use caution with candles and generators, carefully placing them so as not to create a fire or carbon monoxide poisoning hazard.To report an outage or view a near-real-time map of affected areas, call 210-353-HELP or visit

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