How Houstonians can voice concerns to CenterPoint for ‘chaos and frustration’ during Hurricane Beryl

There is also a state-order investigation into the company’s actions amid the storm, and the company must provide Texas Governor Greg Abbott with a full report on what went wrong during Beryl by the end of the year.

As part of an investigation into CenterPoint’s preparedness and response to the hurricane, the Public Utility Commission of Texas will develop an online survey that Houstonians can take part in. That survey should be available online in the next couple of weeks. Here’s some of the things CenterPoint has promised to change after their controversial response to the storm:They are increasing the capacity of their call centers during storm events, so customers don’t have to wait any longer than five minutes to talk to a representative.will be in Austin all day Monday with live updates of the State Senate’s hearing.Copyright 2024 by KPRC Click2Houston - All rights reserved.

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CenterPoint Energy faces investigation over Hurricane Beryl response, Abbott announcesIn response to the challenges brought about by Hurricane Beryl, Governor Greg Abbott announced a critical step forward: the Texas Public Utility Commission (PUC) will conduct a thorough investigation into CenterPoint Energy's preparedness and response capabilities.
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Texas PUC launches investigation into CenterPoint’s Hurricane Beryl responseThe Public Utility Commission of Texas has launched an investigation into CenterPoint Energy's handling of Hurricane Beryl. Gov. Greg Abbott criticized the company's repeated failures, despite their claim of restoring power to 92% of affected customers.
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Texas PUC launches investigation into CenterPoint’s Hurricane Beryl responseThe Public Utility Commission of Texas has launched an investigation into CenterPoint Energy's handling of Hurricane Beryl. Gov. Greg Abbott criticized the company's repeated failures, despite their claim of restoring power to 92% of affected customers.
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