When shopping online it's so easy to get confused and go to a knockoff website instead and pay higher prices. For recent performances of the hit play Hamilton in Dallas, some theatergoers said third-party ticket resellers caused lots of confusion and alarm. One woman declared war.Terri Martin of Dallas spent $283 on two tickets to Hamilton at the Music Hall at Fair Park. But when she tried to claim them off the internet as directed, somebody else had snared them.
She tried to get the reseller — Tickets Center — to give her a refund. She started out politely, and then in each successive complaint letter she got rougher until it finally culminated with her writing back in desperation and anger, “Go straight to Hell. I am just getting started.”With almost all shopping now done online, consumers can easily get fooled by knockoff websites that look like the real thing. It’s important to learn how to tell the real from the fake.
Broadway Dallas CEO Ken Novice said in a statement: “Broadway Dallas is as frustrated as our customers when it comes to fraudulent ticket resellers. Patrons make plans many months in advance.“When they arrive at our events with fraudulent tickets, we do our best to work with them to remedy the situation. We also work to educate consumers on these issues. My best advice is always buy viaI kept calling and writing Ticket Center and its Delaware-based owner, Internet Referral Services.
“So, as a one-time courtesy, we would like to offer a full refund for the tickets. There is currently a chargeback investigation being handled by Terri Martin’s financial institution. Should the investigation not resolve itself in Terri Martin’s favor, a refund will be issued.”Check the URL address before clicking on it. Don’t click on a result just because it’s on page 1.
Texas is one of 30 states plus the U.S. Department of Justice that is going after Live Nation and Ticketmaster for running an alleged bullying operation to create the biggest monopoly in the music business.Is an awful campaign mailer that threatens voters with a bad record kept by former President Trump even legal, let along possible?. DAVE LIEBER is “The Watchdog” investigative columnist for The Dallas Morning News who fights for his readers and exposes bad practices in business and government.