SKY is rolling out a major change for broadband customers that will see them stuck in deals for longer.While anyone who is currently midway through their contract isn't impacted immediately, they will be if they come to the end of their
He said: "The whole broadband industry has been moving away from 12 and 18 month contracts as a way to retain customers for longer."When you come to the end of your contract, Sky, like the majority of providers, will put you on a rolling monthly contract at a higher rate. “Whether Sky’s change is a good or bad thing for consumers will very much depend on whether this unlocks better deals to customers as a result of securing a longer term commitment.""Cheapest isn't always best. It's worth paying a bit more for great customer service and experience, so bear that in mind when you are considering changing providers.If contract length term is important to you, there are a few firms that offer minimum terms shorter than 24 months.