More than half of the major energy companies' customers could be able to claim back money on their bills, as it emerges that millions of people are sitting on growing piles of credit. This includes Octopus Energy, British Gas, Scottish Power, and other big North West suppliers.
“In recent years, when bills have been so high and unpredictable, it has been a good idea to keep a lot of credit with your energy supplier. Overall, credit is £3.4 billion lower than last year, which may be due to energy bills being higher than the previous winter when households received £400 government support towards power bills. One in seven consumers have balances over £300, and one in 20 have more than £500 – but only a quarter of consumers plan to ask for it to be refunded.Customers with all of the big six should check if their account is in credit, as they could receive a nice lump sum.
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