Even the best relationships can be hard sometimes. You can truly and deeply love someone, but you won’t always see eye to eye with them about everything. So, it’s said that strong couples aren’t strong because they don’t fight, but they’re strong because they fight. It’s OK to have disagreements, but how you resolve conflicts matters more than trying to do the impossible and avoid all conflict.
To drive this point home, I want to give a few recent examples. These aren’t bad things to say, and in fact they are things that need to be said. But when you look at these tweets, try to imagine what reading them would be like if you didn’t own an EV and didn’t know much about them.Again, this kind of criticism is important. We need to be holding charging providers accountable for what they’re doing and demand better designed stations, better performance, and better reliability.
For example, instead of saying, “This EV charging station is terrible! It needs holes drilled under it for dynamite so we can blast it into last Tuesday. On second though, let’s just nuke it from orbit.” or “I can’t stand my EV’s app today.” we need to preface it with something pleasant. We could say, “I’ve had a really good experience so far on this road trip, but this station needs better maintenance.” or “I love my Model 3, but the lack of a turn signal stalk is getting on my nerves.