During the year that he owned a 2021 Volkswagen ID.4, Branden Flasch came to believe that the electric crossover SUV did many things very well. But when it came to the car’s software-based functions — the infotainment system, the various controls, smartphone integration, and so on — “it was death by a thousand cuts,” Flasch said. Flasch said he experienced problems with scheduling charging at home and had trouble getting the car to get along with Apple CarPlay.
'Nonresponsive infotainment screens, problems with charging route planning, inaccurate tire pressure readings, and more' All of this has added up to a frustrating ownership experience for many people, said Will Kaufman, a senior writer and content strategist at the automotive shopping site Edmunds. The publication added a 2021 ID.4 to its long-term testing fleet in March, and it has since reported a number of software-related technical problems.