According to Gartner’ s IT automation trends for 2022 ,40% of all enterprise workloads will be deployed in cloud infrastructure and platform services, up from 20% in 2020.Moreover, notes the report, organisations across industries — from financial services to retail, healthcare to education — are leveraging new tools and technologies to provide new, virtual services.
That said, it’s important to bear in mind that digital transformation can take on many forms, aligned with various goals. Here are a few examples: * Creating a digital experience that meets the evolving needs of customers and offers new ways to engage with a brand. Typically, and depending on the business size, digital transformation will be managed by chief information officer , chief digital officer , chief technology officer , or other senior executives in charge of technology and innovation.
* Ensuring integration and interoperability. The digital infrastructure should be designed to integrate and work seamlessly with other systems and tools within the organisation. This involves ensuring interoperability and avoiding silos of data or applications.