It could be another week before some Austin Energy customers get power back

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It could be another week before some Austin Energy customers get power back.

Strong winds expected Tuesday could lead to more trees and branches falling on power lines and more damage, City Manager Spencer Cronk said at a news conference earlier in the day Sunday.

"I’m sorry for how long this is taking,” Austin Energy General Manager Jackie Sargent said at the news conference. "But that will come over the course of time," he said,"as we do the assessment of both how much this costs and what we can provide to our citizens."

 

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Some of us are having trouble getting our outages on the board with austinenergy despite many attempts, reaching out to city council, etc. Can you please look into this? 6+ days without power on my block in central Austin, and austinenergy won't put us on the map.

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