Expert shares key tips on challenging an energy supplier over high Direct Debits

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If you have reduced your energy usage but your bill estimates are still rising then it may be time to contact your supplier.

Energy bills are rising for everybody and even with the UK Government’s £400 Energy Bill Support Scheme and £2,500 Energy Price Guarantee in place until the end of March, millions of households are set to feel the financial squeeze tighten even further in the new year as temperatures continue to sit in single figures.

Brean explains: “If your Direct Debit payment for energy increases and you suspect you’re being overcharged, it’s important to get in touch with your supplier as soon as possible and request that your supplier justify how they calculated the rise in your energy bill. While that all seems quite straightforward, the personal finance expert warns that it might need to be escalated if your provider is unhelpful.

 

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