Three exiting electricity retailers to make voluntary payments to customers

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SINGAPORE: Three exiting electricity retailers have committed to provide ex-gratia payments, or private settlements, to ease their consumers’ transition to a different energy provider, said Second Minister for Trade and Industry Tan See Leng in Parliament on Thursday (Mar 3). The retailers are

SINGAPORE: Three exiting electricity retailers have committed to provide ex-gratia payments, or private settlements, to ease their consumers’ transition to a different energy provider, said Second Minister for Trade and Industry Tan See Leng in Parliament on Thursday .

Dr Tan said that EMA has implemented some safeguards in retailer exits. Exiting retailers are required to refund all security deposits collected from household consumers after offsetting outstanding charges.

 

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