Sorgenia makes up 2.7% of Italy's energy capacity, supplying 400,000 businesses and households with renewable utilities.
The sector's centralized business model built around a conventional generation is coming to an end, and a new distributed business model is emerging, made up of small renewable assets connected by smart grids and smart data management., which among other initiatives, regulates and encourages the establishment of renewable energy communities . In a REC, consumers participate in a sharing economy, generating and distributing energy locally through an interconnected digital platform.
"These market developments lower the value of the commodity and increase the value of new services around that commodity," says Mancini.To participate in this growing market, Sorgenia set out to develop a solid data-centric and customer-centric culture."We are seeing a dramatic and accelerated shift towards digital channels among our customers," says Mancini."They want a more direct relationship with their suppliers.
Through the app and Sorgenia's website, there is a full digital path for the supply of green energy and fiber to homes and the provisioning and supply of rooftop photovoltaic panels, heat pumps, and other smart appliances.
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