Ikeja Electric Plc has announced that non-paying customers within its franchise network will not be disconnected during the two-week stay-at-home period enforced by the government to curb the spread of COVID-19.
“Therefore, we have also taken a decision to suspend all disconnection activities of non-paying customers for the period of two weeks starting today. ‘’Our prepaid customers can buy energy online using any of your preferred online banking or merchant platforms. You can also visit our website to purchase vending units.’’
Ikeja Electric said it will leverage on its world class communication tools online and via social media to attend to complaints and inquiries while also increasing the turnaround time for resolution.It also noted that all employees on essential services throughout this lock down period are committed to ensuring that customers get the best service in line with our processes and best practices.
No Dem for come disconnect na Make electric sanitize their lives on top the pole Ndi Ara Disconnect light wey Dem no dey even give person
Person wey they use prepaid an card finish ko?
Nice one...
I pray
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