A LONDONER was left in shock after being wrongly billed £2,500 for his gas and electricity and threatened with debt collectors.said it had billed Mr Spink the wrong amount based on estimated readings from when he had a traditional gas meter.
"I have lived in this house now for nigh-on 30 years now but I have never had bills for more than £60 or £70 for a quarter. Mr Spink said he felt the situation was handled "appallingly" by British Gas and he was being "fobbed off" for months. If you fall into debt, you can always approach your supplier to see if they can put you on a repayment plan before putting you on a prepayment meter.If your supplier offers you a repayment plan you don't think you can afford, speak to them again to see if you can negotiate a betterBritish Gas also offers help via its British Gas Energy Trust and Individuals Family Fund.
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