Ofgem says energy switching customers could be owed £30 if suppliers fall short

Following the fall in the energy price cap on April 1, thousands of households have started shopping around for the best deal on their gas and electricity. But if you have made the switch and your energy supplier dragged their feet - you could be owed £30.

The energy price cap is not a hard limit on how much customers pay each month, but a cap on the price that energy companies can charge to use their service and per unit of energy used, though this can be higher or lower depending on usage. New rules brought in by Ofgem to encourage energy suppliers to up their customer service give energy companies just five days to swap any household over to another supplier, or they have to automatically pay you £30 for being slow.

Brasil Últimas Notícias, Brasil Manchetes

Similar News:Você também pode ler notícias semelhantes a esta que coletamos de outras fontes de notícias.

Ofgem rule change from today will see more households get £30 paymentEnergy suppliers will have less time to complete a requested switch before having to pay compensation
Fonte: MENnewsdesk - 🏆 23. / 69 Consulte Mais informação »

People switching energy providers could be paid £30 under new Ofgem ruleThe rule change should 'empower' consumers looking to save money on their energy bills
Fonte: MENnewsdesk - 🏆 23. / 69 Consulte Mais informação »