So much of the talk around electric cars has been on the initial purchase, and what needs to be done to help people make the decision. Once that decision has been made and that new electric car has been delivered to the customer, what happens next? Enter the world of aftersales, which we will be looking at the future of within the electric era.
Sign up to Leaders' Summit: future of aftersales How will the manufacturer’s or dealer’s relationship change with owners compared to an internal combustion engined car? What new opportunities does it open up for all parties? How will manufacturers manage their relationship with customers? Do EVs make aftersales more or less profitable? What does it mean for servicing, repairs and insurance? How do car makers convince a buyer to stay with them for their next EV? We’ve brought together some...