Amelia Galvan couldn't understand how she got a $390 electric bill in a one bedroom apartment. KENS 5 and CPS Energy helped her find answers.
“I was just shocked… Like what happened here? Somethings wrong... I didn’t know what to think,” Galvan said. KENS 5 then reached out to The Mirabella Senior Apartment Homes to find out how long Galvan's air conditioner had been experiencing an issue. The complex referred us to their property management company, The NPR Group, but that company did not respond to our calls or email.
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