In the video, Katie Coyne, 60, and husband Richard, 64, say they were stunned to receive an energy bill for their one-bedroom house - for £57,000. The couple were told they had a matter of weeks to pay the eye-watering British Gas bill, who were left feeling scared to turn on anything electric in their home in Devizes, Wiltshire for weeks.
Katie said: 'They say they're sorry but that doesn't work anymore. It's just a joke. We have a smart meter, so they should have accurate readings, but all our bills say they are estimates - it doesn't make sense.” The couple have had various energy companies supply the property and switched to British Gas two years ago, and had a smart meter fitted. Their bills, for electricity and gas, ranged from £62 to £201 last year - until the whopping bill for £57,282.
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