British Gas faces furious backlash after calling customers in the middle of the night asking for...

** Had a 3am call from British Gas? Please email: mark.duell@mailonline.co.uk **. READ MORE -British Gas has infuriated customers across the UK by calling in the middle of the night with an automated message asking them to carry out a feedback survey.

The company later blamed a 'technical issue' for the error on March 12 and claimed only a 'small number' of customers were affected, but did not reveal the total. The latter figure soared in 2023 as it is linked to the FTSE 100 firm's share price performance over the last three years. The company's stock was boosted by high household energy bills during the cost-of-living crisis.The pay rise, revealed in Centrica's annual report, comes two months after he told the BBC 'you can't justify a salary of that size' when asked about his £4.5million wage from 2022.

She had already been on the phone with British Gas the previous week over a £30 overpayment it collected when she shut her mother's account last October. Among them was Phil Shieber from Telford, Shropshire, who tweeted: 'At 3am our phone rang. As we have elderly parents we naturally panicked. It was an automated call from British Gas asking us to take part in a survey.'

Simon Harrison, from Leamington Spa, Warwickshire, also tweeted: 'British Gas, maybe you need to change the settings on your survey robot caller to avoid it calling at 2.30am to see if I'm happy with your service? #goodreviewunlikely.'

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